The Ottawa Public Library (OPL) is established under the authority of the Ontario Public Libraries Act, RSO 1990, c. P.44.
OPL is governed by an independent body, the Library Board. Board trustees are appointed by Ottawa City Council, and the Board reports directly to Council. OPL is the largest bilingual (English-French) public library system in North America. Services are provided through 33 physical locations, a virtual branch, and alternative services, (e.g. bookmobiles, kiosks.)
Strategic Direction and Priorities 2015-18
The 2015-2018 Strategic Priorities for OPL are built on Board-approved strategic directions, and have been developed to ensure that OPL remains customer focused and responsive to community needs.
SERVICES that are customer centric:
- Act as a catalyst for exploration and discovery
- Provide physical and digital collections that are responsive to customer demands and community needs
- Enhance the customer experience by leveraging best practices and technology.
SPACES for community, collections, and creation
- Develop an inclusive, dynamic Central Library enabling creation and learning
- Sustain collaborative and flexible physical spaces across the system
- Develop virtual spaces for creation and sharing
SUCCESS through learning, literacy, and innovation
- Strengthen and promote the library’s reach and value
- Foster community partnerships
- Align library services in support of community needs
Visit biblioottawalibrary.ca to learn about the programs and services offered by the Ottawa Public Library, and the vast network of branches across our City.